Reservation Experience Engine

The Reservation Experience
Engine For Every Business

Design, launch and scale intelligent reservation experiences — from booking to loyalty.

See How It Works

Built For Every Type Of Business

One Engine. Many Experiences.

Dining
Reserve Your Table
Window Table · 4 Guests
Friday · 8:30 PM
Dining Room
Same Engine · Different Configuration
Resource
Table
Capacity
Seats
Service
Dining

The business changes. The underlying reservation infrastructure doesn't.

From Booking To Loyalty

A Seamless Reservation Journey.

A reservation is not the end of the experience. It is the beginning of a connected journey between your business and your customer.

01
Discover

Customers find your business and explore availability.

02
Reserve

They book in seconds, on any device, at any time.

03
Recognize

The engine identifies customers and their preferences.

04
Personalize

Your team gets real-time insight and recommendations.

05
Deliver

Staff and resources are prepared before arrival.

06
Re-engage

Automated follow-ups turn one visit into a relationship.

Drag your own screens or photography onto any panel above.

All Your Data. One Powerful Engine.

Cedars Digital unifies reservations, customer data and business operations to create smarter experiences and bigger opportunities.

Connected Data
Reservations
Customer Profiles
Preferences
Visit History
Spending
Inventory & Capacity
Cedars Digital
Reservation Experience Engine
Business Outcomes
Personalized Experiences
Smart Scheduling
Upsell Opportunities
Automated Follow-ups
Customer Retention
Revenue Growth

More than bookings. Real business growth.

Features

Everything You Need Beyond The Reservation.

From taking bookings and payments to understanding customers, creating personalized experiences and growing revenue — Cedars connects the entire merchant journey.

Reservations

Receive and manage reservations across every channel your customers use.

Payments

Collect deposits, pre-payments and payments as part of the reservation experience.

Customer Management

Recognize customers and build a connected profile across every visit.

Personalization

Use preferences and history to create personalized experiences and offers.

Reviews & Ratings

Collect feedback, ratings and reviews to strengthen reputation and loyalty.

Marketing Campaigns

Create campaigns and targeted offers that bring customers back.

Automated Follow-ups

Automatically engage customers after their visit or reservation.

Dashboard & Intelligence

See performance, customer behavior and revenue opportunities in one place.

Also Available
White-Label Experiences

Your brand, powered by the Cedars engine — mobile apps, websites and booking flows that look and feel like yours.

Luxury Spa App
Sports Club App
Entertainment Website
Salon Booking Experience

The Intelligence Layer

From Reservation Data To Customer Intelligence.

Unified Customer Profile
Sarah
Reservations
12
Locations
3
Favorite Service
Massage
Preferred Time
Evenings
Last Visit
28 days ago
Repeat Probability
High
Illustrative profile — every field is configured to your business.
Engine Recommendations
Preferred slot available
Premium service opportunity
Loyalty reward available
Re-engagement recommended
Every reservation generates first-party customer data you own.

Why Us

Traditional Tools Manage Reservations. Cedars Grows The Relationship.

A traditional booking system stops once a slot is filled. Cedars keeps going — recognizing the customer, personalizing the visit, taking payment, collecting feedback and bringing them back.

Traditional Booking System
Customer
Select Service
Select Time
Confirm
End
VSCedars Reservation Experience Engine
Reservation
Customer Recognized
Personalized Experience
Payment
Review
Marketing
Repeat Visit
Revenue Opportunity

The last step feeds the first. Every repeat visit is a revenue opportunity a traditional booking system never captures.

Integrations

Every Customer Touchpoint, One Reservation System.

Customers discover you across Instagram, Google, your website and listing platforms. Wherever they book from, the reservation lands in the same engine.

Cedars
Instagram
Google Business
Website
WhatsApp
Listings
Booking Link
Kiosk / In-Store
Instagram & social
A booking link customers can act on from your bio or a post.
Google Business Profile
Reserve directly from Search and Maps.
Your website
A native booking flow, not an embedded widget.
Listing & discovery platforms
Where relevant, e.g. delivery, marketplace or directory listings.
Payments
Card schemes · Wallets · Local payment methods
Communication
WhatsApp · SMS · Email
CRM
Your existing CRM platform
Calendar & Analytics
Calendar platforms · BI and analytics tools

Integrations are scoped per project. Vendor logos are intentionally left out until the supported list is confirmed.

Customers

Built For Businesses That Put Customers First.

Cedars powers reservation experiences across industries — wherever a business needs to receive, understand and grow its customer base.

Restaurants
Table reservations
Spa
Treatment appointments
Beauty
Stylist appointments
Sports
Court & facility booking
Fitness
Classes & sessions
Entertainment
Tickets & experiences
Healthcare
Patient appointments
Hospitality
Activities & amenities
Education
Classes & sessions
Professional Services
Consultations

Business Value

Built For Outcomes, Not Feature Lists.

Every reservation the engine handles is a lever you can act on as a merchant — how you fill your calendar, how you run your floor, and how much each customer is worth over time.

01
More Reservations

Improve discovery, availability and conversion.

02
Fewer No-Shows

Automated reminders and intelligent confirmations.

03
Higher Customer Value

Upselling, personalization and cross-selling.

04
More Repeat Business

Customer intelligence, loyalty and re-engagement.

How You Manage It
A single calendar for every location, resource and staff member.
One dashboard for reservation volume, no-shows and revenue per slot.
Customer profiles your team can act on — history, preferences, value.
Automated confirmations, reminders and follow-ups, without staff chasing.
What You Can Track
Reservation volume
No-show & cancellation rate
Revenue per reservation
Repeat customer rate
Average spend per visit
Peak demand & utilization

The metrics available depend on what your business tracks today — scoped with you at the design stage.

Build Your Reservation Experience.

One engine, configured around your business model, your resources and your customers.